Shipping Area and Costs
Jewelry World ships within the United States only. Shipping is free on all orders, with no minimum purchase required.
Order Processing and Cutoff
Orders are processed within 1–3 business days. Our order cutoff is 2:00 PM Central Time (Houston local time). Orders placed after the cutoff or on a non-business day begin processing the next business day. Business days are Monday through Friday, excluding public holidays.
Delivery Time and Partner
We ship with UPS. Estimated transit time is 3–5 business days after your order ships, in addition to the 1–3 business days needed for processing. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances.
Tracking Your Order
Once your order ships, we will send a shipping confirmation email with a UPS tracking number. Use the number on the UPS website to check the shipment status. If you have not received a tracking number within 3 business days of placing your order, please contact us and we will help.
Order Cancellation
If you wish to cancel before your order ships, contact us immediately. If it has not yet shipped, we will cancel it and issue a full refund to your original payment method without additional handling fees. Once an order has shipped, cancellation is no longer available; please follow our return and refund process after delivery.
Contact Us
Store Name: Jewelry World
Address: 9700 Harwin Dr. Ste 110, Houston, TX 77036
Phone: +1 713 244 0680
Email: info@jewelryworldss.com
Opening Hours:
Monday to Tuesday: 9:30 AM–6:30 PM
Wednesday (Veterans Day): 9:30 AM–6:30 PM; hours might differ
Thursday to Saturday: 9:30 AM–6:30 PM
Sunday: 11 AM–6 PM
Central Time (Houston local time)
Response Time: We respond within 24 hours.